We provide full-service property management.
We’re hands-on, so you don’t have to be.
Are We A Good Fit?
Augusta Rental Homes manages long-term leases for well-maintained, quality properties. The following criteria must be met in order for management to be considered.
Property Management Standards:
- Must be a quality property, well maintained by the owner.
- Lease and management must be for the entire property.
- Initial leases must be long term (12 months+).
- If there are multiple units on a parcel or rented together, ARH will manage the landscaping of the property, an expense to be paid by the owner. Regular landscaping will be required.
- If there are multiple units on a parcel, each unit must be metered separately for power and gas utilities. There will be no sharing or sub metering of these utilities.
- The property must be able to use the self showing lockboxes. Multiple shared common areas or access points may limit the leaseability of the house.
- The owner must cancel all service contracts for the property with exception of a termite protection plan or pool service plan.
- The owner is required to pre fund repairs in full to Augusta Rental Homes. Any emergency repairs made must be paid in full within 7 days of work completion.
- Solar panels must be able to be transferred to the residents.
- The property will be subject to at least one annual interior and exterior inspection to assess condition and compliance with our standards. *Associated fees
- No owner’s closets or sheds or spaces allowed. ARH will rent the entire property and the resident will have access to the entire property.
- No subletting of the unit or house.
- No short term or initial leases under 12 months.
- No “Masters Clauses” where the residents have to vacate the property for Masters week or any other time in exchange for money or free rent.
- No mobile or modular homes.
- No furnished or semi furnished rentals.
- No gated communities.
- No above ground pools or hot tubs.
- No home warranties will be used to coordinate maintenance repairs.
Have a Question?
Our mission is to always be good stewards of the asset, respecting both the residents’ and the property owners’ interests in the property. In doing so we know our value will be the very best we can offer every step of the way.
Innovation is part of our culture and we remain actively involved in NARPM (National Association of Residential Property Managers) to stay current on the latest property management industry trends.
Augusta Rental Homes is one of the most diversified in the CSRA with a uniquely-positioned product mix of Single Family Residential (SFR), Multi-Family Residential, and Commercial Properties.
This allows us to assist residents in multiple stages of their lives—whether they may be looking to upgrade from an apartment to a house, or downsize from a house to an apartment—and retain the most qualified, enjoying a long-lasting relationship with them.
Our Services
Our full-service management covers each aspect of renting your property
Leasing
Screening & Placement
Maintenance
Repairs & Renovations
Rent
Collection & Reporting
Turnover
Project Management
We bring big value.
At Augusta Rental Homes we realize that we need to bring true value to both owners and residents.
We do this is by leveraging technology in multiple ways—from showing houses to providing owner and resident online portals; from e-leasing & electronic payments to thorough reports.
Online Portals
Owners have access to a secure online Owner’s Portal where they can:
- see the current status of each property
- see work orders that are open or recently completed
- see who has paid rent or who still owes
- access financial reports (ie: detailed income statements, balance sheets, and rent rolls)
- communicate with their portfolio manager
- send and receive funds and much more!
This level of access allows the owner full transparency to know exactly what is going on with their property at all times.
Residents have access to a secure online Resident Portal where they can:
- submit work orders
- pay online
- view their lease
- track their communication with Augusta Rental Homes
Applicant Screening
One of the most challenging portions of property management is selecting a qualified applicant to rent your home. With our pre-screening and rigorous application process, applicants are continually scored allowing only the most qualified applicants to be approved for our properties. Since having implemented these processes we have seen a tremendous reduction in delinquency and increase in resident longevity.
Augusta Rental Homes looks at multiple factors before approving an applicant, some of which include:
- credit and criminal background checks
- eviction history
- landlord verifications
- income verifications and more.
Augusta Rental Homes complies with all Fair Housing practices and procedures in their screening efforts.
Skilled Team Members
Technology is wonderful at streamlining our processes, but we understand Property Management is still a people business. We credit Augusta Rental Homes’ success to our skilled team members—from the maintenance crew to our office staff—who serve our owners and residents every day.
Maintenance can make or break a property. Augusta Rental Homes employs several in-house technicians with an array of skills to provide the most cost-effective solution to the owners. Having a certified HVAC technician on our team dramatically increases response time and savings to HVAC work orders. We handle as many work orders in house as we can, and add those savings right back to the bottom line of your investment.
The accompanying graph shows the number of work orders we are able to complete in house versus needing to use outside vendors each week over a standard month.
24/7 Accessibility. In addition to the online portals, Augusta Rental Homes has an after-hours and holiday answering service to serve 24/7. The answering service employs real people to gather important information from each caller, then reaches out to the appropriate Augusta Rental Homes team member to notify them of the issue. This after-hours line allows us one more way to provide excellent service to our residents and owners.
Project Management
With any property there comes a time when you need to do some work to it. Whether it is a new acquisition or just after a resident moves out, Augusta Rental Homes has you covered!
Our project management team has renovated over 1,000 homes so they have seen it all. With painters, plumbers, electricians, roofers, landscapers, licensed GCs, we can handle every scope we are presented.
With project management, the most important piece is the process. Having previous experience with multiple hedge funds, our teams follow a similar approach as many larger institutional owners.
Augusta Rental Homes uses labor-only pricing, meaning that there are no mark ups on materials. In fact, owners are often able to enjoy our volume discount with suppliers! With the volume of work our team has, the labor-only pricing model also allows us to drive down labor costs, as contractors know another job is waiting for them. Not having to float material expense and having consistent job security allows the contractor to provide Augusta Rental Homes and our owners with some of the most competitive prices in the area for the quality and speed that is expected.
